Refund policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you receive a product that doesn’t meet your expectations, you may request a return or exchange under the conditions below.

1. 7-Day Return & Exchange Window
   You can request a return or exchange within 7 days of receiving your order.

2. Product Condition
   For an exchange to be accepted, the product must be unused, undamaged, and returned in its original packaging.

3. Processing Time
   Once your request is approved and the product is received, returns and exchanges are generally processed within 7–14 working days.

4. Original Shipping Charges
   The delivery charges paid on the original order are non-refundable.

5. Exchange Delivery Charges
   Any delivery charges associated with an exchange will be the responsibility of the customer.

6. Damaged or Incorrect Items
   If you receive a damaged, defective, or incorrect product, we will cover the applicable delivery charges for the return or exchange.

7. Return/Exchange Approval
   All return and exchange requests are subject to inspection and approval. Products that do not meet the required conditions may not be eligible for a return or exchange.